Support

Shipping Information

on its way to you

Every 34HD tumbler is made to order, just for you. Here's how long it takes to prepare and deliver — and what shipping costs, wherever you are.

Last updated: June 2026

Delivery time

Your total delivery time is your processing time plus your shipping time. Processing is the same everywhere; shipping depends on where your order is headed.

United States
Processing2–3 business days
Shipping5–8 business days
Total~7–11 business days
International
Processing2–3 business days
Shipping15–28 days
Total~17–31 days

Processing time

Processing is separate from shipping. Because every tumbler is printed to order, we typically take 2–3 business days to prepare your items before they ship — for both US and international orders. During busy periods or for certain designs, this may take a little longer.

Shipping time

Once dispatched, US orders are typically delivered within 5–8 business days, and international orders within 15–28 days. Deliveries to remote areas may take a little longer. You'll receive an email with tracking as soon as your parcel is on its way.

Shipping rates

Standard shipping is priced by order value — and it's free on any order over $70, wherever you are.

United States

Order valueShipping feeTransit time
$0 – $30.00$4.955–8 business days
$30.01 – $69.99$5.955–8 business days
$70.00 and overFree5–8 business days

International (outside the US)

Order valueShipping feeTransit time
$0 – $30.00$5.9515–28 days
$30.01 – $69.99$7.9515–28 days
$70.00 and overFree15–28 days
Shipping is calculated automatically at checkout, so you'll always see the exact cost before you pay.

Your shipping address

We ship to the address entered at checkout, so please double-check it's correct and complete before paying.

Need to fix it? Contact us at cs@34hdstore.com within 24 hours of ordering and we'll do our best to update it before your tumbler enters production.

If a parcel is returned because of an incorrect or incomplete address, we're glad to reship it — a $6.95 reshipping fee applies.

Tracking, duties & taxes

  • You'll receive a tracking email as soon as your order is dispatched from our facility.
  • Any applicable sales tax is shown at checkout before you pay — no surprises.
  • International orders may be subject to import duties or customs fees set by your country — these are the responsibility of the recipient.
  • You can check your order status anytime on our Order Tracking page.
We're here for you

Still need help?

Questions about your order or when it'll arrive? Our team is happy to help.

Email: cs@34hdstore.com
Support hours: Monday to Friday · 10:00 AM – 8:00 PM (EST)
Address: 530-B Harkle Road Ste 100, Santa Fe, NM 87505